Provider Invoicing & Payment Information

We value the support you provide to our Members and are committed to processing your invoices promptly and accurately.

This page outlines what you need to know when working with our Plan Management team including what is required to have in your invoice, where to send it and our payment timeframes.

Following these guidelines helps us ensure faster payments, avoid funding issues, and keep services running smoothly for our Members.

Invoicing Requirements

Invoices must include all the information below:

Your business name and ABN

A unique invoice number

Date(s) of the service(s)

A clear description of support provided

The correct NDIS support line item number

Quantity of hours & rate of charge (eg. $51.09 x 2 hrs)

The NDIA publishes current price limits & support line items on their website.

If you need participant details to complete your invoice, contact the Support Coordinator who arranged your service, or our Plan Management Team on 0477 829 780

Where to send your invoice

For faster processing, invoices should be provided in PDF format.

All invoices must be submitted to: invoices@roundsquared.net.au

Payment Timeframes

If your invoice meets all NDIS requirements, it will be submitted to the NDIA and paid within our standard processing time of within 7 business days.

We will notify you if any further information is required to process payment. To avoid delays in payment, refer to the invoicing guidelines on this page.

Please note: Late invoices can lead to payment delays or rejected claims - particularly due to the recent NDIS quarterly funding rules in place.

Contact our Plan Management Team

For enquiries regarding invoicing or payment, call 0477 829 780 or email plan.management@roundsquared.net.au